At Mela we make sure you’re up and running by including one on-site training session when you purchase the system. Please see below for the other types of training we offer that ensure you stay up to date with your system.

Online Training with GoToMeeting

If any members of the team need any help with our software please feel free to give us a call and we can start an ‘Online Meeting’ via GoToMeeting. This is a web-hosted service that enables us to deliver training via the Internet in real time and the online meetings allow us to see your screen and take control of your keyboard and mouse to assist you.

With an active subscription you will receive unlimited online training. If you are in need of training, please call us or complete our online support form.

In-Office Training

We also hold annual meetings here at the Mela Offices where you are able to receive further training on your system. This is also a great chance for you to discuss how you collect your data, what improvements you would like to see in the future and meet other users of the system. Please contact us on 01753 480 460 to find out when the Annual General Meeting is.

On-site Training

One on-site training session is included with the purchase of the system. This is where a member of the Mela Team will come to your premises and make sure your department is up to speed with the system. After your one on-site training session has been used, we do offer the opportunity to purchase more on-site sessions if needed.

Online Video Training

We have a number of training videos that can help you carry out data collection simply and efficiently, please click here to access them.



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